Engagement models
Dedicated team
A team held exclusively for you, month to month.
Definition
A group of people reserved for your work and nobody else's, billed monthly rather than per deliverable. You set priorities; the provider handles employment, replacement and continuity. Unlike staff augmentation it is bought as a unit, and unlike managed delivery you direct the work rather than buying an outcome.
Why it matters
It suits work where priorities move faster than contracts can be renegotiated. The thing to check is whether dedicated genuinely means dedicated: some providers quietly share people across accounts, which shows up as slow response and shallow product knowledge.
Related
Read next
Staff augmentation
Adding external people to your own team, under your management.
Read the definition ›Managed delivery
The provider owns the outcome, not just the people.
Read the definition ›Attrition
The rate at which people leave, and take their context with them.
Read the definition ›Build-operate-transfer
A partner builds and runs a team, then hands you the whole thing.
Read the definition ›Next step
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